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Privacy Policy

1. General Provisions

This privacy policy explains how AS Tooma Tööriist (hereinafter: "we") collects, uses, and processes personal data in connection with our website www.toomatool.ee and e-store usage.

Our activities comply with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Estonian Personal Data Protection Act, and other applicable legislation.

2. Data Controller

Company: AS Tooma Tööriist
Address: Männiku tee 107, 11215 Tallinn, Estonia
Email:[email protected]

3. Processed Personal Data

  • First and last name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order history
  • Payment information (excluding card details)
  • Customer communication data
  • Newsletter subscription data
  • Technical data (e.g., IP address, browser, device – collected via Google Analytics)

4. Purposes and Legal Basis for Processing

Purpose Legal Basis
Order fulfillment and delivery Contract fulfillment
Invoicing and accounting Legal obligation
Customer support and warranties Legitimate interest
Website usage statistics and improvements Legitimate interest / consent
Sending newsletters Consent
Customer preference analysis Consent / legitimate interest

5. Cookies and Analytics

We use cookies and Google Analytics to analyze website usage and improve user experience.

6. Disclosure of Personal Data

  • Delivery service providers (e.g., Omniva, Itella)
  • IT services and data hosting
  • Payment systems (e.g., Maksekeskus)
  • Accounting partners

7. Data Retention

  • 7 years – order and accounting data
  • 1 year – customer communication data
  • Until consent is withdrawn – newsletter-related data

8. Data Security and Access

Data is stored on secure servers in the EU or in countries with an adequate level of data protection. Access is granted only to authorized employees.

9. Customer Rights

  • Access to data
  • Rectification of data
  • Erasure ("right to be forgotten")
  • Restriction of processing
  • Objection to processing
  • Data portability
  • Withdrawal of consent
  • Complaint to the supervisory authority ([email protected])

10. Withdrawal of Consent and Deletion

Send a written request to: [email protected] or by mail to: Männiku tee 107, 11215 Tallinn

11. Dispute Resolution

In case of disputes or complaints, please contact us via email or reach out to the Data Protection Inspectorate.

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