Privacy Policy
1. General Provisions
This privacy policy explains how AS Tooma Tööriist (hereinafter: "we") collects, uses, and processes personal data in connection with our website www.toomatool.ee and e-store usage.
Our activities comply with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Estonian Personal Data Protection Act, and other applicable legislation.
2. Data Controller
Company: AS Tooma Tööriist
Address: Männiku tee 107, 11215 Tallinn, Estonia
Email:[email protected]
3. Processed Personal Data
- First and last name
- Phone number
- Email address
- Shipping and billing address
- Order history
- Payment information (excluding card details)
- Customer communication data
- Newsletter subscription data
- Technical data (e.g., IP address, browser, device – collected via Google Analytics)
4. Purposes and Legal Basis for Processing
| Purpose | Legal Basis |
|---|---|
| Order fulfillment and delivery | Contract fulfillment |
| Invoicing and accounting | Legal obligation |
| Customer support and warranties | Legitimate interest |
| Website usage statistics and improvements | Legitimate interest / consent |
| Sending newsletters | Consent |
| Customer preference analysis | Consent / legitimate interest |
5. Cookies and Analytics
We use cookies and Google Analytics to analyze website usage and improve user experience.
6. Disclosure of Personal Data
- Delivery service providers (e.g., Omniva, Itella)
- IT services and data hosting
- Payment systems (e.g., Maksekeskus)
- Accounting partners
7. Data Retention
- 7 years – order and accounting data
- 1 year – customer communication data
- Until consent is withdrawn – newsletter-related data
8. Data Security and Access
Data is stored on secure servers in the EU or in countries with an adequate level of data protection. Access is granted only to authorized employees.
9. Customer Rights
- Access to data
- Rectification of data
- Erasure ("right to be forgotten")
- Restriction of processing
- Objection to processing
- Data portability
- Withdrawal of consent
- Complaint to the supervisory authority ([email protected])
10. Withdrawal of Consent and Deletion
Send a written request to: [email protected] or by mail to: Männiku tee 107, 11215 Tallinn
11. Dispute Resolution
In case of disputes or complaints, please contact us via email or reach out to the Data Protection Inspectorate.
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