Terms & Conditions
General Terms
E-store General Terms
1. The e-store general terms apply to all persons (hereinafter the Client) who wish to purchase products using the Seller’s e-store.
2. In addition to these terms, the legal relations arising between the Client and the Seller upon purchasing from the e-store are regulated by the laws of the Republic of Estonia and established good practices.
Prices
1. The Seller has the right to change product prices as needed without prior notice.
2. If the price in the e-store is changed after the Buyer has submitted and paid for an order, the Seller undertakes to deliver the relevant products at the price valid at the time of the order. The Buyer does not have the right to demand compensation for any price difference.
3. All prices include VAT.
4. Delivery fees will be added to the product price based on the delivery method chosen by the Client and the weight calculation (the exact amount can be calculated after determining the quantity and volume).
Payment Methods and Currency
1. Payments can be made in the e-store through a secure payment center using all Estonian bank cards and internet bank accounts (Swedbank, SEB, Luminor, LHV, Coop Bank, Citadele). The transaction currency is Euro. The products offered in the e-store include VAT.
2. Payments are mediated by Montonio Finance OÜ. Payments are made outside of the Webshop in a secure environment—when paying by bank link, in the relevant bank's secure environment, and when paying by credit card, in Montonio Finance OÜ's secure environment. The Seller has no access to the Client's bank or credit card details. The agreement enters into force from the moment the payable amount is received in the Webshop's settlement account.
3. AS Tooma Tööriist is the responsible processor of personal data, and AS Tooma Tööriist will forward the necessary personal data for making payments to the authorized processor Montonio Finance OÜ.
Product Ordering Terms
1. The Client may, but is not required to, register as a user of the e-store to order products.
2. The Client selects the desired products, specifies the quantity for each product, chooses the delivery method, and confirms the order.
3. By placing the order, the Client confirms that they agree to the Seller’s e-store terms of use and undertakes to comply with them.
4. When placing the order, the Client is required to provide the necessary information for fulfilling the order: first and last name, exact address (street, house number, apartment number, postal code, city/town/village, county), contact phone, and email address.
5. If the addresses of the Client and the product recipient are different, the Client must also provide the recipient's details.
6. If the Client’s provided data is incorrect and/or incomplete, the Seller does not guarantee proper fulfillment of the product order or delivery to the destination. If possible, the Seller will contact the Client to clarify incorrect or incomplete data.
7. Delivery fees will be added to the price of the ordered products based on the delivery method chosen by the Client.
8. Payment for a confirmed order can be made to the Seller by bank transfer.
9. The order comes into force after the payment amount for the goods has been received in the Seller’s bank account.
Order Placement
1. Select the product and click the “Add to cart” button. The product will automatically be added to the cart.
2. To place the order, click the “Cart” button. You can always see the cart in the upper right corner of the page.
3. Check the products and quantities in the cart. If necessary, change the quantity or delete it by clicking “remove.” After changing the quantity, save the changes. To proceed with the purchase, click the green “Start order” button.
4. Product recipient, product payer—please fill in the required fields.
5. Select the delivery method and click “Next.”
6. Choose the appropriate payment method and submit the order.
7. After submitting the order, you will receive a transaction confirmation by email. The order is received and being processed.
Paying by Invoice
1. The Client can also pay for the order by invoice via bank transfer to the Seller’s account. After submitting the order and choosing to pay by bank transfer, an invoice will be sent to the client by email.
2. After payment of the invoice, the Seller will deliver the goods by the delivery method selected in the order.
3. Contract clients will receive the invoice and goods according to the terms set in the client contract.
Shipping Ordered Goods
1. Delivery times depend on the availability of the goods in the Seller’s or Seller’s partner’s warehouse.
2. The Seller will dispatch the ordered products to the address specified by the Client using the delivery method selected by the Client.
3. Generally, the ordered product(s) will be shipped within 1-3 business days after the transaction comes into force. For products not in stock, more precise delivery times can be obtained from the Seller.
4. Within Estonia, the product will reach its destination within a maximum of 2 business days after being shipped.
5. Shipping cost is added to the transaction.
6. All shipping costs include handling and packaging fees as well as shipping costs.
7. Shipping cost is determined by the weight and size of the product package.
8. The delivery method for products with special dimensions will be agreed upon separately with the Client.
Transport
1. Pick up myself – products can be picked up at Männiku tee 107 after payment. If not yet paid, it is possible to pay on-site in cash or by card.
2. Courier – delivery to the Client’s address by courier service.
3. By post – delivery to parcel machines (Itella Smartpost; Omniva) or post offices.
Seller’s Obligations
1. The Seller undertakes to deliver a correct and complete product to the Client.
2. The Seller undertakes to accept and document all written complaints from the Client.
3. The Seller undertakes to resolve the Client’s complaints within 7 business days if the reason for the complaint is not due to the Client.
4. The Seller undertakes to replace defective products. The Seller is only responsible for manufacturing or material defects that existed when the product was handed over to the Client.
5. The Seller is not liable for damages caused to the Buyer or for delays in delivery if the damage or delay was due to circumstances beyond the Seller’s control and which the Seller could not have foreseen (force majeure).
Order Cancellation by Client
1. The Client has the right to withdraw from the order partially or in full within 14 days after paying the invoice.
2. To cancel an order, the Client must submit a written application or send an email to the Seller.
3. The written application to cancel the order must state the bank account number and account holder’s name to which the refund should be transferred.
4. The Seller does not make cash refunds.
5. If the Client withdraws from the order, they must return unused and undamaged products immediately, but no later than 7 calendar days after sending the withdrawal application.
6. The products to be returned must be accompanied by the original packaging, instructions, and other documentation.
7. The original invoice must be included with the returned product.
8. If the returned product has been used by the Client, the Seller has the right to refuse a refund.
9. After checking the documents and product, the Seller will send the Client a cancellation notice together with a credit invoice. When the Client withdraws from the order, the costs of returning, shipping, or other transport costs are borne by the Client.
10. The Seller will refund the Client for the returned products (excluding return, shipping, or other transport costs) no later than 14 calendar days after the product has been returned to the Seller.
11. As a courtesy to the Client, the Seller offers the option to exchange the product for another product. The Client bears any additional costs.
Order Cancellation by Seller
1. The Seller has the right to cancel the order in whole or in part if the ordered product is out of stock or found to be defective at the time of shipment. For this, the Seller will contact the Client within 2 business days by email or phone and inform them of the problem.
2. The amount to be refunded will be transferred by the Seller to the bank account specified by the Client in full or as otherwise agreed with the Client (replacement product, partial payment, etc.).
Privacy Terms
1. All data related to and stored about Clients is treated as confidential information and will not be disclosed to third parties.
2. The e-store uses the personal data entered by the buyer (including name, phone number, address, email address, bank details) only for processing the order and delivering the goods to the buyer. Necessary personal data (such as name, phone number, address) will be forwarded to the company providing the delivery service to deliver the goods.
3. The e-store sends newsletters and offers to the buyer’s email address only if the buyer has expressed such a wish by entering their email address on the website and indicating their wish to receive direct marketing messages.
4. The buyer may unsubscribe from offers and newsletters sent to their email address at any time by notifying us by email or following the instructions in the email containing the offers.
E-store General Terms
1. The e-store general terms apply to all persons (hereinafter the Client) who wish to purchase products using the Seller’s e-store.
2. In addition to these terms, the legal relations arising between the Client and the Seller upon purchasing from the e-store are regulated by the laws of the Republic of Estonia and established good practices.
Prices
1. The Seller has the right to change product prices as needed without prior notice.
2. If the price in the e-store is changed after the Buyer has submitted and paid for an order, the Seller undertakes to deliver the relevant products at the price valid at the time of the order. The Buyer does not have the right to demand compensation for any price difference.
3. All prices include VAT.
4. Delivery fees will be added to the product price based on the delivery method chosen by the Client and the weight calculation (the exact amount can be calculated after determining the quantity and volume).
Payment Methods and Currency
1. Payments can be made in the e-store through a secure payment center using all Estonian bank cards and internet bank accounts (Swedbank, SEB, Luminor, LHV, Coop Bank, Citadele). The transaction currency is Euro. The products offered in the e-store include VAT.
2. Payments are mediated by Montonio Finance OÜ. Payments are made outside of the Webshop in a secure environment—when paying by bank link, in the relevant bank's secure environment, and when paying by credit card, in Montonio Finance OÜ's secure environment. The Seller has no access to the Client's bank or credit card details. The agreement enters into force from the moment the payable amount is received in the Webshop's settlement account.
3. AS Tooma Tööriist is the responsible processor of personal data, and AS Tooma Tööriist will forward the necessary personal data for making payments to the authorized processor Montonio Finance OÜ.
Product Ordering Terms
1. The Client may, but is not required to, register as a user of the e-store to order products.
2. The Client selects the desired products, specifies the quantity for each product, chooses the delivery method, and confirms the order.
3. By placing the order, the Client confirms that they agree to the Seller’s e-store terms of use and undertakes to comply with them.
4. When placing the order, the Client is required to provide the necessary information for fulfilling the order: first and last name, exact address (street, house number, apartment number, postal code, city/town/village, county), contact phone, and email address.
5. If the addresses of the Client and the product recipient are different, the Client must also provide the recipient's details.
6. If the Client’s provided data is incorrect and/or incomplete, the Seller does not guarantee proper fulfillment of the product order or delivery to the destination. If possible, the Seller will contact the Client to clarify incorrect or incomplete data.
7. Delivery fees will be added to the price of the ordered products based on the delivery method chosen by the Client.
8. Payment for a confirmed order can be made to the Seller by bank transfer.
9. The order comes into force after the payment amount for the goods has been received in the Seller’s bank account.
Order Placement
1. Select the product and click the “Add to cart” button. The product will automatically be added to the cart.
2. To place the order, click the “Cart” button. You can always see the cart in the upper right corner of the page.
3. Check the products and quantities in the cart. If necessary, change the quantity or delete it by clicking “remove.” After changing the quantity, save the changes. To proceed with the purchase, click the green “Start order” button.
4. Product recipient, product payer—please fill in the required fields.
5. Select the delivery method and click “Next.”
6. Choose the appropriate payment method and submit the order.
7. After submitting the order, you will receive a transaction confirmation by email. The order is received and being processed.
Paying by Invoice
1. The Client can also pay for the order by invoice via bank transfer to the Seller’s account. After submitting the order and choosing to pay by bank transfer, an invoice will be sent to the client by email.
2. After payment of the invoice, the Seller will deliver the goods by the delivery method selected in the order.
3. Contract clients will receive the invoice and goods according to the terms set in the client contract.
Shipping Ordered Goods
1. Delivery times depend on the availability of the goods in the Seller’s or Seller’s partner’s warehouse.
2. The Seller will dispatch the ordered products to the address specified by the Client using the delivery method selected by the Client.
3. Generally, the ordered product(s) will be shipped within 1-3 business days after the transaction comes into force. For products not in stock, more precise delivery times can be obtained from the Seller.
4. Within Estonia, the product will reach its destination within a maximum of 2 business days after being shipped.
5. Shipping cost is added to the transaction.
6. All shipping costs include handling and packaging fees as well as shipping costs.
7. Shipping cost is determined by the weight and size of the product package.
8. The delivery method for products with special dimensions will be agreed upon separately with the Client.
Transport
1. Pick up myself – products can be picked up at Männiku tee 107 after payment. If not yet paid, it is possible to pay on-site in cash or by card.
2. Courier – delivery to the Client’s address by courier service.
3. By post – delivery to parcel machines (Itella Smartpost; Omniva) or post offices.
Seller’s Obligations
1. The Seller undertakes to deliver a correct and complete product to the Client.
2. The Seller undertakes to accept and document all written complaints from the Client.
3. The Seller undertakes to resolve the Client’s complaints within 7 business days if the reason for the complaint is not due to the Client.
4. The Seller undertakes to replace defective products. The Seller is only responsible for manufacturing or material defects that existed when the product was handed over to the Client.
5. The Seller is not liable for damages caused to the Buyer or for delays in delivery if the damage or delay was due to circumstances beyond the Seller’s control and which the Seller could not have foreseen (force majeure).
Order Cancellation by Client
1. The Client has the right to withdraw from the order partially or in full within 14 days after paying the invoice.
2. To cancel an order, the Client must submit a written application or send an email to the Seller.
3. The written application to cancel the order must state the bank account number and account holder’s name to which the refund should be transferred.
4. The Seller does not make cash refunds.
5. If the Client withdraws from the order, they must return unused and undamaged products immediately, but no later than 7 calendar days after sending the withdrawal application.
6. The products to be returned must be accompanied by the original packaging, instructions, and other documentation.
7. The original invoice must be included with the returned product.
8. If the returned product has been used by the Client, the Seller has the right to refuse a refund.
9. After checking the documents and product, the Seller will send the Client a cancellation notice together with a credit invoice. When the Client withdraws from the order, the costs of returning, shipping, or other transport costs are borne by the Client.
10. The Seller will refund the Client for the returned products (excluding return, shipping, or other transport costs) no later than 14 calendar days after the product has been returned to the Seller.
11. As a courtesy to the Client, the Seller offers the option to exchange the product for another product. The Client bears any additional costs.
Order Cancellation by Seller
1. The Seller has the right to cancel the order in whole or in part if the ordered product is out of stock or found to be defective at the time of shipment. For this, the Seller will contact the Client within 2 business days by email or phone and inform them of the problem.
2. The amount to be refunded will be transferred by the Seller to the bank account specified by the Client in full or as otherwise agreed with the Client (replacement product, partial payment, etc.).
Privacy Terms
1. All data related to and stored about Clients is treated as confidential information and will not be disclosed to third parties.
2. The e-store uses the personal data entered by the buyer (including name, phone number, address, email address, bank details) only for processing the order and delivering the goods to the buyer. Necessary personal data (such as name, phone number, address) will be forwarded to the company providing the delivery service to deliver the goods.
3. The e-store sends newsletters and offers to the buyer’s email address only if the buyer has expressed such a wish by entering their email address on the website and indicating their wish to receive direct marketing messages.
4. The buyer may unsubscribe from offers and newsletters sent to their email address at any time by notifying us by email or following the instructions in the email containing the offers.